Last updated: 1 January 2025 · Effective: 1 January 2025
Risk Warning: Trading leveraged products such as Forex and CFDs carries a high level of risk and may not be suitable for all investors. You may lose more than your initial investment.
1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and GXG Trading ("GXG", "we", "us", or "our"). By accessing, registering for, or using any of GXG's services, platforms, or products, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms apply to all visitors, registered users, and others who access or use our Services. If you are using our Services on behalf of a company or legal entity, you represent that you have authority to bind that entity to these Terms.
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of our Services following such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
If you do not agree with any part of these Terms, you must immediately cease using GXG's Services and close your account.
2. Eligibility
To open an account and use GXG's Services, you must meet all of the following eligibility criteria:
Age: You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher).
Legal Capacity: You must have full legal capacity to enter into binding contracts under the laws of your jurisdiction.
Jurisdiction: You must not be a resident or citizen of any jurisdiction where the use of GXG's Services is prohibited by law, including but not limited to the United States, North Korea, Iran, and Syria.
Sanctions: You must not be listed on any sanctions list maintained by OFAC, the UN Security Council, the EU, or any equivalent authority.
Not a Minor: You must not be opening an account on behalf of a minor or a person lacking legal capacity.
GXG reserves the right to refuse service, close accounts, and void transactions if eligibility criteria are not met. Providing false eligibility information constitutes fraud and may result in legal action.
3. Accounts & Registration
To access our trading platform, you must register for an account. You agree to:
Accurate Information: Provide truthful, accurate, current, and complete information during registration and keep it up to date.
KYC Compliance: Submit valid government-issued identification and proof of address as required under our Know Your Customer (KYC) obligations.
Account Security: Maintain the confidentiality of your login credentials and not share your account with any third party.
Sole Responsibility: Accept full responsibility for all activity that occurs under your account, whether authorised by you or not.
Immediate Notification: Notify GXG immediately at support@gxgprofx.com if you suspect unauthorised access to your account.
One Account Policy: Open only one live account unless expressly permitted by GXG in writing.
GXG reserves the right to suspend or terminate accounts that violate these obligations, that are associated with fraudulent activity, or where we are unable to verify your identity to our satisfaction.
4. Trading Rules & Execution
By placing trades on our platform, you acknowledge and agree to the following:
Order Execution: GXG acts as principal in all transactions. All trades are executed at the best available price at the time of execution, subject to market conditions.
Leverage: Leverage amplifies both gains and losses. You are responsible for understanding and managing the risks associated with leveraged trading.
Margin Requirements: You must maintain sufficient margin at all times. If your account falls below the required margin level, GXG may issue a margin call or automatically close positions.
Stop-Out Level: Positions may be automatically closed if your equity falls to or below 20% of required margin. GXG is not responsible for losses incurred as a result.
Slippage: Prices may differ from quoted prices during periods of high volatility, news events, or low liquidity. GXG does not guarantee execution at any specific price.
Prohibited Strategies: Latency arbitrage, toxic order flow, high-frequency scalping designed to exploit price feed delays, and any form of market manipulation are strictly prohibited.
Swap Charges: Positions held overnight are subject to swap (rollover) charges or credits, as published on our website and platform.
GXG reserves the right to cancel, reverse, or void any trade that was executed due to a manifest error, system malfunction, or in breach of these Terms.
5. Deposits & Withdrawals
All financial transactions are subject to the following conditions:
Accepted Methods: GXG accepts bank wire transfers, Visa/Mastercard debit and credit cards, selected e-wallets, and cryptocurrency transfers. Accepted methods may vary by region.
Currency: Accounts may be denominated in USD, EUR, or GBP. Currency conversion fees may apply where applicable.
Minimum Deposit: The minimum initial deposit is $100 for Standard accounts. Subsequent deposits have no minimum.
Processing Times: Card and e-wallet deposits are typically credited within minutes. Bank wire transfers may take 1–5 business days depending on your financial institution.
Withdrawal Requests: Withdrawal requests submitted before 12:00 UTC on business days are processed the same day. Funds are returned to the original deposit method where possible.
AML Compliance: GXG may require additional documentation before processing withdrawals to comply with Anti-Money Laundering obligations. We reserve the right to delay or refuse withdrawals pending investigation.
Fees: GXG does not charge deposit or withdrawal fees. However, your bank or payment provider may charge transaction fees for which GXG is not responsible.
Bonus Funds: Any bonus or promotional credit is subject to separate bonus terms and conditions. Bonus funds may not be withdrawn until applicable trading volume requirements are met.
6. Risk Warning
Trading Forex, CFDs, and other leveraged instruments involves substantial risk of loss and is not appropriate for all investors. Past performance is not indicative of future results.
You should carefully consider the following risks before trading with GXG:
Leverage Risk: Leverage can magnify profits but also magnify losses beyond your initial deposit. You may lose the entirety of your account balance.
Market Risk: Financial markets are inherently unpredictable. Price movements can be sudden and severe, particularly during geopolitical events, economic data releases, or periods of low liquidity.
Liquidity Risk: In certain market conditions, it may be difficult or impossible to execute orders at desired prices, resulting in losses greater than anticipated.
Technology Risk: Platform outages, connectivity failures, or delays in data transmission may affect your ability to place or close orders.
Regulatory Risk: Changes in laws, regulations, or tax treatment in your jurisdiction may affect your trading activity and profitability.
Currency Risk: If your account currency differs from the currency of the instrument you are trading, currency fluctuations will affect your profit and loss.
GXG strongly recommends that you seek independent financial advice and ensure you fully understand the risks before trading. Never trade with money you cannot afford to lose.
7. Prohibited Conduct
The following conduct is strictly prohibited when using GXG's Services. Violation may result in immediate account suspension, termination, and legal action:
Fraud & Misrepresentation: Providing false identity, financial, or account information, or impersonating any person or entity.
Money Laundering: Using the platform to launder money, finance terrorism, or engage in any other illegal financial activity.
Market Manipulation: Engaging in wash trading, spoofing, front-running, or any strategy designed to create artificial price movements.
Unauthorised Access: Attempting to gain unauthorised access to GXG's systems, other user accounts, or any related infrastructure.
Abusive Trading: Using automated systems, bots, or algorithmic strategies designed to exploit platform latency or pricing errors.
Harassment: Engaging in abusive, threatening, or offensive behaviour toward GXG staff or other users.
Regulatory Breach: Engaging in any activity that violates applicable financial regulations or securities laws.
8. Intellectual Property
All content on GXG's website and platform — including but not limited to logos, trademarks, text, graphics, software, data feeds, market data, and proprietary tools — is the exclusive intellectual property of GXG Trading or its licensors.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for personal, non-commercial trading purposes only. This licence does not permit you to:
Copy or Reproduce: Reproduce, duplicate, or copy any portion of the platform or its content without prior written consent.
Reverse Engineer: Decompile, disassemble, or attempt to derive the source code of any proprietary software.
Redistribute: Sell, resell, sublicense, or redistribute any content, data, or access to the platform to third parties.
Create Derivative Works: Modify, adapt, or create derivative works based on GXG's intellectual property.
Any unauthorised use of GXG's intellectual property will result in immediate termination of your account and may result in civil or criminal legal proceedings.
9. Limitation of Liability
To the maximum extent permitted by applicable law, GXG, its directors, employees, agents, and licensors shall not be liable for:
Trading Losses: Any losses, damages, or costs arising from your trading activity, including but not limited to losses due to market movements, missed opportunities, or position close-outs.
Platform Downtime: Losses arising from platform unavailability, technical faults, data errors, or delays in execution due to system outages or maintenance.
Third-Party Actions: Losses arising from the actions or inactions of payment processors, liquidity providers, or other third-party service providers.
Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages, even if GXG has been advised of the possibility of such damages.
Force Majeure: Events beyond GXG's reasonable control, including natural disasters, pandemics, governmental actions, cyberattacks, or market closures.
Where liability cannot be excluded by law, GXG's total aggregate liability shall be limited to the amount of fees paid by you to GXG in the 12 months preceding the event giving rise to the claim.
10. Termination
Either party may terminate this agreement and close the account at any time, subject to the following:
Client Termination: You may close your account at any time by submitting a written request to support@gxgprofx.com, provided all open positions are closed and any outstanding fees are settled.
GXG Termination: GXG may suspend or terminate your account immediately, without notice, if you breach these Terms, engage in prohibited conduct, or if required by a regulatory authority.
Effect of Termination: Upon termination, all open positions may be closed at prevailing market prices, and any remaining balance will be returned to you subject to AML and compliance checks.
Survival: Clauses relating to intellectual property, limitation of liability, indemnification, and governing law survive termination of this agreement.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter through good-faith negotiation. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration under the rules of the Dubai International Arbitration Centre (DIAC).
Nothing in this clause shall prevent GXG from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
If you are a consumer based in the UK or EU, you may have additional rights under applicable consumer protection laws that cannot be waived by contract.
12. Contact & Complaints
If you have any questions about these Terms, or wish to raise a formal complaint, please contact us through the following channels:
We aim to acknowledge all complaints within 2 business days and resolve them within 15 business days. If you are not satisfied with our resolution, you may escalate to the relevant financial regulator in your jurisdiction.